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6-Star Care Scaler
Hera

GM of Heroes

General Management Healthcare Quality Systems Scaling Not listed New York City, NY

About this role

Hera is inventing a new healthcare profession – the Hero, a dedicated senior care expert who handles the 'last mile' 99% of care that happens outside the doctor's office, part social worker, part nurse, part family member. GM of Heroes is the single-threaded owner of Hero performance: defining what 6-star care looks like at the atomic level, building the systems that measure and coach it, and making excellence repeatable across hundreds then thousands of Heroes. NYC, in-person.

What makes this a Operator role?

Connectors thrive at the intersection of people and ideas. They build relationships, spot patterns across communities, and turn loose networks into tight ecosystems. If you're the kind of person who naturally introduces people, builds partnerships, and sees opportunity in every conversation, this role plays to your strengths.

About Hera

Hera is hiring for this role. View the full listing and apply on their site.

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