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Automate the human bit carefully
Jane

Sr Lead, AI & Automation – Customer Success

automation ai customer success operations systems Remote

About this role

Jane runs one of the most celebrated support experiences in healthcare tech, and this role builds the AI and automation layer underneath it. Sits at the intersection of technology, people and purpose, which is exactly where generalists tend to be useful.

What makes this a Systems Thinker role?

Systems Thinkers see the whole chessboard. They understand how changing one piece affects everything else, and they design processes, strategies, and structures that account for complexity. If you naturally think in feedback loops, love mapping how things connect, and get frustrated when people solve symptoms instead of root causes, this role is for you.

About Jane

Jane is hiring for this role. View the full listing and apply on their site.

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