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Systems Thinker
Citizens Advice

Human Centred Designer

Service Design Public Sector £41k England & Wales

About this role

Design services that help millions of people navigate their rights. You'll use research, prototyping, and systems thinking to improve how one of the UK's most trusted institutions delivers advice across England and Wales.

What makes this a Systems Thinker role?

Systems Thinkers see the whole chessboard. They understand how changing one piece affects everything else, and they design processes, strategies, and structures that account for complexity. If you naturally think in feedback loops, love mapping how things connect, and get frustrated when people solve symptoms instead of root causes, this role is for you.

About Citizens Advice

Citizens Advice is hiring for this role. View the full listing and apply on their site.

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