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Brand new, brand shaped
Zinc

Chief of Staff – Customer

chief of staff customer success process technology operations £90,000 – £95,000 London, UK
Closed

This role is no longer open. Roles stay on the Generalist World board for two weeks, then move to the vault. This one has had its run.

About this role

Zinc is changing how it serves candidates, recruiters and customers without losing what makes the service good. This is a brand-new role reporting to the Chief Customer Officer, speeding up how the customer function improves through better process, technology and new capabilities. It suits someone who enjoys defining a role that did not exist last month.

What made this a Operator role?

Connectors thrive at the intersection of people and ideas. They build relationships, spot patterns across communities, and turn loose networks into tight ecosystems. If you're the kind of person who naturally introduces people, builds partnerships, and sees opportunity in every conversation, this role plays to your strengths.

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