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Running the whole commerce tech stack
Gymshark

Business Systems Manager – Customer and Commerce

Business systems Ecommerce platforms Team leadership Cross-functional delivery Solihull, England (hybrid)

About this role

Lead Gymshark's customer and commerce technology ecosystem, spanning Shopify ecommerce, POS, martech, and customer support systems. You'll manage a team of system administrators, keep the platforms stable and optimised, and partner across the business to get the most out of its technology. It's a cross-functional role that sits between systems ownership, team leadership, and commercial priorities.

What makes this a Systems Thinker role?

Systems Thinkers see the whole chessboard. They understand how changing one piece affects everything else, and they design processes, strategies, and structures that account for complexity. If you naturally think in feedback loops, love mapping how things connect, and get frustrated when people solve symptoms instead of root causes, this role is for you.

About Gymshark

Gymshark is hiring for this role. View the full listing and apply on their site.

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